Why am I not receiving emails?

Problems receiving an email

If you are having issues receiving your verification email or password reset email, please check your junk/spam folder.

This often happens with Hotmail, Outlook, and Live.

If you cannot see your junk/spam folder on the app you use for email, you will need to log into your email from a browser to locate it.

If the emails are not in your spam folder, you may want to check with the administrator of your email account, and get them to allow all emails coming from “@simple-different.com”.

If the problem is with an email coming from your contact page, and the emails are not in your spam folder, you may want to check with the administrator of your email account and get them to allow all emails coming from “@simdif.com”.