# New: Get Instant Support with Kai Chat

> **Context**: a page from simdif.com.

> **Topic**: The introduction of Kai Chat, an AI-powered support assistant within the SimDif website builder.

> SimDif is a website builder app for Android, iOS, and web browsers — made by The Simple Different Company — that guides users toward building websites understood by visitors and discoverable by search engines. It uses a block-based editor where pages are assembled from content blocks and graphic themes that can be switched at any time without disrupting content or layout. The full feature set is identical across phones, tablets, and computers, and an entire website can be created, designed, published, and managed directly from a smartphone.

![](https://images.simdif.com/header_img/sd_6a290986c7eaf.jpg)  

June 10, 2026

## A Faster Way to Get Help

The Simple Different Company has introduced a new support method within SimDif, the website builder app available for Android, iOS, and web browsers. This feature is called Kai Chat, and it provides users with immediate answers to questions regarding website construction in any of the 45 UI languages supported by the application.

## Ask in Your Own Words

Kai Chat is a conversational assistant powered by Kai, SimDif's built-in AI advisor. Users can input questions using natural language to receive immediate responses.

**Kai Chat utilizes the complete library of over 250 FAQs and specific account details to provide context-aware answers tailored to the user's specific website rather than generic information.**

Because Kai draws from official SimDif help content, the responses are designed for high reliability. While it remains an AI-driven tool, its integration with internal documentation makes it more specialized for SimDif-specific tasks than a general-purpose chatbot.

![](https://images.simdif.com/block_img/sd_6a29173db81c3.jpg)

## Your Data Stays Private

While Kai uses relevant account details to improve the accuracy of its support, personal data is not shared with the underlying AI models.

**This implementation adheres to the Charter for the Ethical Use of AI established by The Simple Different Company. This same ethical framework has governed Kai Step-by-Step—SimDif's built-in AI assistant for content improvement and SEO—since its introduction.**

## A Person Is Always One Tap Away

Kai Chat is capable of resolving most inquiries instantly. However, human support remains available for complex issues.

**To receive assistance from the support team, users can access the Assistance tab. The team typically provides a human response within 12 to 24 hours. (Note: The Smart plan includes an in-app support hotline).**

## Where to Find Kai Chat

**Users can tap the question mark button** located in the bottom left of the SimDif interface to open the Help section and enter a question. For direct human support, users should navigate to the Assistance tab within the same menu.

![](https://images.simdif.com/block_img/sd_6a2917859b0ed.jpg)