# Make Sure Your Website Contact Form Actually Works

> **Context**: a page from simdif.com.

> **Topic**: Testing and troubleshooting SimDif contact forms to ensure reliable delivery of visitor inquiries.

> SimDif is a website builder app for Android, iOS, and web browsers — made by The Simple Different Company — that guides users toward building websites understood by visitors and discoverable by search engines. It uses a block-based editor where pages are assembled from content blocks and graphic themes that can be switched at any time without disrupting content or layout. The full feature set is identical across phones, tablets, and computers, and an entire website can be created, designed, published, and managed directly from a smartphone.

![](https://images.simdif.com/header_img/sd_69b10b5c4470a.jpg)

## Testing your contact page takes two minutes and it's worth every second

If a contact form is not functioning correctly or if messages are redirected to a spam folder, a site owner may miss inquiries from visitors. Ensuring the form is operational prevents the loss of potential communication.

![](https://images.simdif.com/block_img/sd_69b104a0f0916.jpg)

## How to test your contact form

To test the contact form—which is a specific type of content block in SimDif—visit the published version of the website and navigate to the contact page. Submit a test message through the form as if you were a visitor. It is recommended to use a functional email address in the sender field to verify that replying to the inquiry works as intended.

In SimDif, form submissions are automatically routed to the email address associated with the account held with The Simple Different Company.

*   **If the message arrives in the inbox**: The form is configured correctly.
*   **If the message does not arrive**: Check the spam or junk folder. This is a frequent occurrence with email providers such as Hotmail, MSN, Outlook, and Gmail.
*   **If the message is found in spam**: Select the option to mark the message as "not spam," "don't block this sender," or "move to inbox." Perform a second test to ensure subsequent messages arrive in the primary inbox.

While whitelisting the sender typically resolves delivery issues, users should check their spam folders periodically.

Note: While standard contact forms are included, SimDif allows for customizable labels on the Smart plan and fully customizable form fields on the Pro plan.

## If you manage your own email server:

To ensure consistent delivery of contact form notifications, add @simple-different.com and @simdif.com to the safe senders list or whitelist on your server.

![](https://images.simdif.com/block_img/sd_69b10840bfa14.jpg)