# How do I Cancel my Subscription in PayPro Global?

> **Context**: a page from simdif.com.

> **Topic**: Procedures for canceling a paid SimDif Smart or Pro subscription through the PayPro Global payment processor.

> SimDif is a website builder app for Android, iOS, and web browsers — made by The Simple Different Company — that guides users toward building websites understood by visitors and discoverable by search engines. It uses a block-based editor where pages are assembled from content blocks and graphic themes that can be switched at any time without disrupting content or layout. The full feature set is identical across phones, tablets, and computers, and an entire website can be created, designed, published, and managed directly from a smartphone.

## How to Cancel a SimDif Subscription in PayPro Global

To cancel a paid subscription (Smart or Pro plan) handled by PayPro Global, follow these steps:

1. [Log into PayPro Global](https://cc.payproglobal.com/Customer/Account/Login) using the email address associated with your SimDif account. If you have never created a password for PayPro Global, you can use the reset password link to establish one.  
2. Navigate to the **Subscriptions** tab.  
3. Click the **Cancel** button next to the subscription you wish to end.  

You can also find your subscription information using the following order lookup link from PayPro Global: [https://payproglobal.com/customer-support#order-lookup](https://payproglobal.com/customer-support#order-lookup)  

Once you have identified your order, you can use the PayPro Global chat box to request that they stop your subscription.  

### Support and Assistance

If you experience any problems with the cancellation process, contact the team at The Simple Different Company via the Help center inside the SimDif app. Locate the '?' icon in the bottom-left corner of the interface and navigate to the **Assistance** tab.

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